QCA Accreditation – Scope
The Comprehensive Scope Of QCA Accreditation
In today’s business climate, promotional products buyers expect their vendor partners to proactively address the topics of safety and compliance. Distributors have the daunting task of providing safe and compliant products to their end buyer clients, and with QCA Certified Suppliers, they have a proven pool of product offerings as sources.
In order to provide the accountability necessary to assure buyers and end users that products meet applicable measures of compliance, QCA Accreditation tests not only for the presence of and completeness of compliance programs but also the effectiveness of these programs in detecting and deterring noncompliance. This comprehensive program assess five key areas:
Product Safety
A QCA Certified Supplier has policies and procedures that are robust and able to detect and deter non-compliant product from shipping to customers. Corporate brand equity is also protected by reducing the need for product recalls, thus keeping news of any unsafe product out of the headlines. The processes include:
- A commitment to assuring consumer safety and brand security
- Design guidelines that cover legal and product performance requirements as well as raw material specifications
- A product approval protocol that assures only product meeting specified design guidelines is approved for manufacture
- Testing guidelines for internal evaluations and third-party assessments
- Mechanisms for assuring traceability
- Recall protocols
Product Quality
A QCA Certified Supplier has procedures in place governing product quality from design through manufacturing that provide a means to monitor and verify quality standards are maintained throughout the process. An expectation of quality is established with:
- A formally documented Quality Manual
- A process that assures only product for which an approved standard exists are manufactured
- Inspections for both pre- and post-shipments
- A process for evaluating root cause and assigning corrective actions
- Supplier qualification programs
Supply Chain Security
A QCA Certified Supplier’s policies and procedures meet the security criteria established by U.S. Customs’ C-TPAT (Customs Trade Partnership Against Terrorism) program that protects our borders. A supply chain security program should encompass both domestic and offshore process and facility review. It should include:
- Container security
- Facility physical security
- Procedural security
- Access control
- Supply chain visibility
Social Accountability
A QCA Certified Supplier’s policies and procedures ensure that those facilities that are part of its supply chain adhere to legal and ethical standards that are based on internationally agreed upon protocols of the UN Global Compact. These include:
- Worker’s rights
- Legal compensation requirements
- Physical working and living conditions
- Worker safety
Environmental Stewardship
A QCA Certified Supplier’s policies and procedures promote an ongoing stewardship of the environment, which includes:
- Compliance with local environmental regulations
- Recycling
- Restriction and monitoring for banned substances
- Resource management
To learn about the QCA Accreditation process and how to get begin, review Getting Started With QCA: A Quick Reference Guide.
To inquire further about becoming a QCA Applicant, contact Jeffrey P. Jacobs at jeff@qcalliance.org.
What industry practitioners are saying:
“Achieving QCA certification has been a rigorous and rewarding process that has resulted in a much enhanced quality partnership with all of our factories because of the comprehensive system of checks and balances that is in place to ensure product safety, regulatory compliance and social accountability. Certification is the most important and revolutionary change in quality management in the promotional products industry. Giving peace of mind to distributors and their end-user clients that the branded promotional items they purchase are safe and compliant is essential.”
Rick Brenner
CEO
Prime Resources Corp.
“It doesn’t matter how extensive a quality process any company has in place, working through the QCA accreditation process identifies gaps and areas that need attention, thereby improving the overall product and in turn the reputation of the company. An organization such as QCA improves our ability to provide products that are safe, contain no restricted ingredients and are not only made safely but also with social and environmental accountability issues in mind. QCA accredited companies are a select group of manufacturers who have earned the right to say they truly make a quality product—and can back it up.”
Jennifer Gluck
Executive Vice President
Gordon Sinclair
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